Well, as the authors of the RAPID store communication system, we at Retail Answers like to think that we have a pretty good idea of the answers to that question. We work with customers such as Thomas Pink, Moss Bros and Borders to make sure that we keep RAPID up to date and address the issues our clients face.
Retailers with physical shops are facing major challenges with tough trading conditions, rising business rates and stiff competition from online retail. The Retail Operations team is in the front line of this, yet frequently is the least equipped department in terms of systems, often making do with email or even in some cases phones and faxes.
So just to make sure that RAPID is rising to these challenges, we are hosting a RAPID consultants day tomorrow and have invited the leading consultants in the area of retail operations to get their feedback on RAPID. We are very excited to share what we are doing with RAPID and gather new ideas and have a productive discussion around this big question.
Posted by Rachel Maclean 